NORTEL-SERVICE.COM and IP OFFICE TECHS

Providing Service and Support for Nortel Phone Systems in Wisconsin and Northern Illinois         (800) 204-0992

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FIRST TIME CUSTOMERS



PLEASE FILL OUT OUR NEW CUSTOMER FORM


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We will need this filled in before we can discuss servicing your Nortel needs, it provides us with a background so we can better serve you and be ready for your questions! 


FACEBOOK


We are excited to present to you our Facebook page, which we will keep current with whats happening in our techscape, please feel free to join in on the discussion!


facebook.com/ipofficetechs



CONCERNED THAT YOUR NORTEL SYSTEM IS GETTING OLD?


Parts are getting harder to find  but we still have most of what you need to keep going.  The systems are still quite reliable and have served businesses well for years.  


One area of concern is that if you have a BCM 50 or other BCM series, is that they run off a hard drive, which is failing after so many years running 24 x 7. Like PC hard drives, when they fail, the phone system becomes partially or fully inoperative.  We can help with a plan on how to restore business phone service quickly.


It is imperative that a backup is made of the configuration and license files, we provide a service to do this, call for details!  800-204-0992


Updated 7-3-17



Staging


800-204-0992

Well not exactly.  IP Office Techs can stage your new system. Proper staging of a phone system refers to a series of steps that prepares a customer and system to receive a fully confgured system which is then shipped or brought  to the customer site with the intention to provide the smoothest possible install.  Most known variables have been worked out ahead of time with respect to user names, equiptment interoperability, and call flow.  

Steps typically included in a successful staging include:

Reviewing the customers needs - done with the project manager and a small team of people who understand the business processes and capacity needs of their company.

Let's get started, fill in our new customer form now.