IP OFFICE TECHS                                 800.204.0992

Onsite Service & Support for Nortel Phone Systems in Wisconsin (we are located in Milwaukee)

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FIRST TIME CUSTOMERS

PLEASE FILL OUT OUR NEW CUSTOMER FORM


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We will need this filled in before we can discuss servicing your Nortel needs, it provides us with a background so we can better serve you and be ready for your questions! 


HAVE A PLAN IN THE EVENT OF SYSTEM FAILURE

We do not charge for quoting you a replacement system (in a couple of different ways) for your Nortel, its good to have a plan in place. We can also pre-survey your system so we know the names of extensions and other settings, thus speeding up the process if we ever get the call from you that your phones have gone dark.


REPLACE THAT FAILING NORTEL MAIN SYSTEM CABINET AND USE YOUR EXISTING PHONES - SAVE!!

Did you know you could leverage the cost of your existing Nortel phones towards a new or gently used Avaya IP Office System?  This is the preferred method of getting into the world of Voice over IP. New features such as full Caller ID at all phones, voicemail to email, and many more features are part of this offer!   Click here for details


FACEBOOK

We are excited to present to you our Facebook page, which we will keep current with whats happening in our techscape, please feel free to join in on the discussion!

facebook.com/ipofficetechs



Updated 2-21-18



Staging


800-204-0992


Well not exactly.  IP Office Techs can stage your new system. Proper staging of a phone system refers to a series of steps that prepares a customer and system to receive a fully confgured system which is then shipped or brought  to the customer site with the intention to provide the smoothest possible install.  Most known variables have been worked out ahead of time with respect to user names, equiptment interoperability, and call flow.  


Steps typically included in a successful staging include:

  • Reviewing the customers needs for features
  • Docuenting programming needs
  • Ordering the parts
  • Making sure all parts are received
  • Unpacking the parts and assembling in the cabinet
  • Providing initial base programming
  • Powering on the unit and testing all ports and basic functionality
  • Upgrading the system PBX (main unit) to the current release operating software
  • Upgrading the phones to the current operating software


Let's get started, fill in our new customer form now.