NORTEL-SERVICE.COM and IP OFFICE TECHS

Providing Service and Support for Nortel Phone Systems in Wisconsin and Northern Illinois         (800) 204-0992

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FIRST TIME CUSTOMERS



PLEASE FILL OUT OUR NEW CUSTOMER FORM


Click Here


We will need this filled in before we can discuss servicing your Nortel needs, it provides us with a background so we can better serve you and be ready for your questions! 


FACEBOOK


We are excited to present to you our Facebook page, which we will keep current with whats happening in our techscape, please feel free to join in on the discussion!


facebook.com/ipofficetechs



CONCERNED THAT YOUR NORTEL SYSTEM IS GETTING OLD?


Parts are getting harder to find  but we still have most of what you need to keep going.  The systems are still quite reliable and have served businesses well for years.  


One area of concern is that if you have a BCM 50 or other BCM series, is that they run off a hard drive, which is failing after so many years running 24 x 7. Like PC hard drives, when they fail, the phone system becomes partially or fully inoperative.  We can help with a plan on how to restore business phone service quickly.


It is imperative that a backup is made of the configuration and license files, we provide a service to do this, call for details!  800-204-0992


Updated 7-3-17



Remote Support



800-204-0992, 414-982-1974

Whether you're a telecom administrator, a business owner who needs some extra support, or a telecom company who needs additional support for your customers, we can help! Our skilled technicians are on call to assist and also remote program the systems listed below. From a password reset to adding additional functionality to your system, we have the knowledge to take care of the issue.

During the week, 8am to 5pm CST, rates for remote work is $150.00 USD per hour with a one half hour minimum ($75). We only charge when we are finished with your remote support and we are successful. Most calls can be completed within 30 miniutes.

Let's get started, fill in our new customer form now, or just call in and we'll get your info over the phone.

WE PROVIDE REMOTE SUPPORT AND PROGRAMMING FOR THE FOLLOWING PHONE SYSTEMS

  • Nortel BCM Series
  • Nortel Norstar CICS
  • Nortel Norstar MICS
  • Nortel Meridian Modular ICS
  • Nortel Meridian Compact ICS
  • Nortel Call Pilot Voicemail System
  • Option 11, Meridian, etc. (must have working remote modem connection and modem)