NORTEL-SERVICE.COM and IP OFFICE TECHS

Providing Nationwide Service and Support for Nortel Phone Systems                              (800) 204-0992

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NOW SERVING CUSTOMERS IN EUROPE


If you are in an English speaking country outside of the US, send us an email to service@ipofficetechs.com requesting a Skype session, we'll take care of you!  


DO YOU NEED A PASSWORD RESET ON YOUR VOICEMAIL?


We can help with that, for as little as $45 we can walk you through resetting passwords and changing auto attendant announcements.  Call for details! 800-204-0992


CONCERNED THAT YOUR NORTEL SYSTEM IS GETTING OLD?


Parts are getting harder to find  but we still have most of what you need to keep going.  The systems are still quite reliable and have served businesses well for years.  


One area of concern is that if you have a BCM 50 or other BCM series, is that they run off a hard drive, which is failing after so many years running 24 x 7. Like PC hard drives, when they fail, the phone system becomes partially or fully inoperative.  We can help with a plan on how to restore business phone service quickly.


It is imperative that a backup is made of the configuration and license files, we provide a service to do this, call for details!  800-204-0992


Updated 4-20-17



Onsite Service


SERVICE IN THE US: (800) 204-0992

We will dispatch a skilled Nortel technician to your company usually within a day, and analyze the issue then walk you through any work arounds within an hour.  Most areas are covered in the US. 

OUTSIDE OF THE US, WE OFFER REMOTE SUPPORT +1 800.204.0992, +1 414.982.1974, or Skype

Working with your IT on staff or chosen IT Professional, we can direct them through programming and testing your Nortel System.  We can also work with a local Telecom service provider and guide them through troubleshooting and repair. Send us an email to service@ipofficetechs.com to arrange a Skype session including your Skype name.

WE SERVICE THE FOLLOWING PHONE SYSTEMS

  • Nortel Norstar
  • Nortel Option, Meridian, CS1000 Series*
  • Nortel BCM Series
  • Meridian Mail
  • Nortel Flash
  • Nortel Call Pilot

* These systems are considered enterprise class systems


Let's get started, fill in our new customer form now, or just call in and we'll get your info over the phone.