IP OFFICE TECHS                                 800.204.0992

Nationwide Onsite or Remote Service and Support for Nortel Phone Systems

FOR NEW CUSTOMERS


FIRST TIME CUSTOMERS

PLEASE FILL OUT OUR NEW CUSTOMER FORM


CLICK THIS LINK FOR THE NEW CUSTOMER FORM


We will need this filled in before we can discuss servicing your Nortel needs, it provides us with a background so we can better serve you and be ready for your questions! 



GO TO REMOTE SUPPORT



HAVE A PLAN IN THE EVENT OF SYSTEM FAILURE

We do not charge for quoting a replacement system (in a couple of different ways) for your Nortel, its good to have a plan in place. We can also pre-survey your system so we know the names of extensions and other settings, thus speeding up the process if we ever get the call from you that your phones have gone dark.



FACEBOOK

We are excited to present to you our Facebook page, which we will keep current with whats happening in our techscape, please feel free to join in on the discussion!

facebook.com/ipofficetechs



REPLACEMENT VOIP SYSTEMS AVAILABLE, LOW COST, PLENTY OF FEATURES! 



We have a do-it-yourself plan for changing your Nortel phone system into a modern VoIP phone system with full caller ID, color screen, auto attendant, and many more features than your current system. And best of all we have made it plug and play! You simply unplug a large cable from the Nortel, plug it into our adapter cable, and then the other ends plug into the new PBX (main controller). The phones are installed inline with your current PC's. There are options for phone locations where there are no network jacks.  


All we need is the number of phones and lines and you can get a quote. This system runs on Asterisk and Linux, so there are NO LICENCE OR MONTHLY FEES! And the cost are VERY reasonable. Call us at 800.204.0992 for a quote. The cost of phone systems has come down, just like PC's AND you get a lot more features. 





Updated 9-1-18



Make a Payment

Please choose from the below link to make a payment for a specific service on our secure Paypal page. No need to login or sign up with Paypal. 

Clicking the buttons to the right of the servcie desired will link you to our secure Paypal site where you can pay with Paypal OR the Credit Cards shown.

Have you filled in our new customer form ?  This is also required along with your payment to schedule your service request. 


Basic Remote Support

*Basic Remote Support: is $75.00 per half hour

Examples: resetting passwords, changing names, buttons, working on auto attendant.This will charge $75 for the first half hour, additional 30 minutes will be billed at the same rate (in 15 minute increments).  

Guarantee: If we cannot help you with your reset or programming need, your payment will be refunded to you.

             
          Basic Remote Support $75.00
         
           

Concierge Service 

For outside of Wisconsin remote support and onsite service calls


$150 for first hour and $37.50 per fifteen minutes additional time. (additional time charged upon completion of service)


Example: troubleshooting more complex issues, typically including most of the following: 

  • Checking version and model numbers, 
  • Finding the best tech in your area 
  • Overseeing onsite technician
  • Assistance in changing phone line carriers or services
  • Shipping any needed parts 
  • Aiding technician with programming assistance
  • Following up to ensure issue has been resolved

           Concierge Service $150.00