IP OFFICE TECHS                                 800.204.0992

Nationwide Onsite or Remote Service and Support for Nortel Phone Systems

FOR NEW CUSTOMERS


FIRST TIME CUSTOMERS

PLEASE FILL OUT OUR NEW CUSTOMER FORM


CLICK THIS LINK FOR THE NEW CUSTOMER FORM


We will need this filled in before we can discuss servicing your Nortel needs, it provides us with a background so we can better serve you and be ready for your questions! 



GO TO REMOTE SUPPORT



HAVE A PLAN IN THE EVENT OF SYSTEM FAILURE

We do not charge for quoting a replacement system (in a couple of different ways) for your Nortel, its good to have a plan in place. We can also pre-survey your system so we know the names of extensions and other settings, thus speeding up the process if we ever get the call from you that your phones have gone dark.



FACEBOOK

We are excited to present to you our Facebook page, which we will keep current with whats happening in our techscape, please feel free to join in on the discussion!

facebook.com/ipofficetechs



REPLACEMENT VOIP SYSTEMS AVAILABLE, LOW COST, PLENTY OF FEATURES! 



We have a do-it-yourself plan for changing your Nortel phone system into a modern VoIP phone system with full caller ID, color screen, auto attendant, and many more features than your current system. And best of all we have made it plug and play! You simply unplug a large cable from the Nortel, plug it into our adapter cable, and then the other ends plug into the new PBX (main controller). The phones are installed inline with your current PC's. There are options for phone locations where there are no network jacks.  


All we need is the number of phones and lines and you can get a quote. This system runs on Asterisk and Linux, so there are NO LICENCE OR MONTHLY FEES! And the cost are VERY reasonable. Call us at 800.204.0992 for a quote. The cost of phone systems has come down, just like PC's AND you get a lot more features. 





Updated 9-1-18



Nortel Support

Nortel is no longer in business since 2005 or so, and no new replacement parts are being made.  A need was apparent for a company that can still service, program, and support these long lasting systems and provide available parts when needed.  

To fill this need, IP Office Techs has been helping customers and techs with their Nortel Phone Systems since 2005. We can provide onsite service in most major metropolitan areas.  There may be a higher trip charge for rural areas as the techs are usually based in the larger cities.

Many requests can be handled by us remotely. For example, If you are locked out of your voicemail or need to change what an auto attendant does, that is remote work.  For support, an administrator or office manager from your business will need to call.  For new customers, we will take payment with a credit card but not bill until the service has been completed. Remote service is priced at $75.00 per half hour minimum. 

For work requiring onsite service, we can dispatch to most cities.  Rates for onsite service are typically $150.00 per hour plus a $90.00 trip charge (for most metro areas, rural may be higher). Over one hour we bill in 15 minute increments. 

If you are concerned about parts, many are still available. Some licenses and replacement options are no longer stocked, but most phone models still are.  There are often alternative models of reconditioned Nortel main control units (PBXs) that can by substituted for certain situations and configurations. Call us for details on replacement parts.  

To use any of our services, please fill in our  New Customer Form .  It is a an easy to complete Google-based form with multiple choice options and photos of Nortel gear.  Just click on the photos of the components you have.  The form should take less than 5 minutes.  Shortly after your form is submitted, one of our techs will call you back to discuss your needs, and the best way to proceed. 

Consider an upgraded replacement system...  

We have a do-it-yourself plan for replacing your Nortel phone system into a modern VoIP phone system with full caller ID, color screen, auto attendant, and many more features than your current system.  And best of all, we have made it plug and play!  You simply unplug a large cable from the Nortel, plug it into our adapter cable, and then plug the other end into the new PBX (main controller).  The phones are installed inline with your current PC's.  There are options for phone locations where there are no network jacks. Herie's a sample of what the phones look like.  Quite a difference?  All we need is the number of phones and lines and you can get a quote.  This system runs on Asterisk and Linux, so there are NO LICENCE OR  MONTHLY FEES!  And the cost are VERY reasonable.  Call us at 800.204.0992 for a quote.  The cost of phone systems has come down, just like PC's AND you get a lot more features.  It's time for an upgrade!  Ask about our Grandstream PBX Nortel Migration when calling. Systems range from a few phones to 200.  Larger emterprise systems up to 2000 users.



We Support the Following Nortel Systems

Option 11C,61C,81C
CS1000E and Adjuncts
Norstar Compact ICS
Norstar Modular ICS
Nortel BCM 50
Nortel BCM 400
Nortel BCM 450

Nortel Compact 8 X 24
Nortel Compact 6 X16
Nortel Compact 3 X 8
Nortel Call Pilot
Nortel Startalk Flash, Flash
Nortel Application Module
Contact Center Server CCMS

Nortel M7310
Nortel M7324
Nortel T7316
Nortel IP Phones
Nortel Conference Phones
Symposium
Contact Center Express