IP OFFICE TECHS                                 800.204.0992

Onsite Service in Wisconsin & Nationwide Remote Support for Nortel Phone Systems

FOR NEW CUSTOMERS


FIRST TIME CUSTOMERS

PLEASE FILL OUT OUR NEW CUSTOMER FORM


CLICK THIS LINK FOR THE NEW CUSTOMER FORM


We will need this filled in before we can discuss servicing your Nortel needs, it provides us with a background so we can better serve you and be ready for your questions! 

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FOR SERVICE IN STATES OUTSIDE OF WISCONSIN

We only provide remote support for systems outside of Wisconsin.  We can work with your network support tech to be our eyes and ears if you cannot find a company locally.


GO TO REMOTE SUPPORT



HAVE A PLAN IN THE EVENT OF SYSTEM FAILURE

We do not charge for quoting a replacement system (in a couple of different ways) for your Nortel, its good to have a plan in place. We can also pre-survey your system so we know the names of extensions and other settings, thus speeding up the process if we ever get the call from you that your phones have gone dark.



FACEBOOK

We are excited to present to you our Facebook page, which we will keep current with whats happening in our techscape, please feel free to join in on the discussion!

facebook.com/ipofficetechs








Updated 2-22-19



Nortel Support Onsite in Wisconsin, Remote Support in all states..

Nortel is no longer in business since 2005 or so, and no new replacement parts are being made.  A need was apparent for a company that can still service, program, and support these long lasting systems and provide available parts when needed.  

To fill this need, IP Office Techs has been helping customers and techs with their Nortel Phone Systems since 2005. We can provide onsite service in most of Wisconsin.   If you have another phone tech or maintenance person, we can also work with this person if them are not famialiar with Nortel as long as they have a general knowledge of wired phone systems.

If you are concerned about parts, many are still available. Some licenses and replacement options are no longer stocked, but most phone models still are.  There are often alternative models of reconditioned Nortel main control units (PBXs) that can by substituted for certain situations and configurations. Call us for details on replacement parts.  

To use any of our services, please fill in our  New Customer Form .  It is a an easy to complete Google-based form with multiple choice options and photos of Nortel gear.  Just click on the photos of the components you have.  The form should take less than 5 minutes.  Shortly after your form is submitted, one of our techs will call you back to discuss your needs, and the best way to proceed. 

Do you need a password reset?  

Unfortunately we cannot offer you free suport on resetting a password.  We charge $75.00 to walk you through the procedure which involved resetting the admin password then resetting mailbox passwords as needed.  We request a credit card on file before proceeding.  

We Support the Following Nortel Systems

Norstar Compact ICS
Norstar Modular ICS
Nortel BCM 50
Nortel BCM 400
Nortel BCM 450

Nortel Compact 8 X 24
Nortel Compact 6 X16
Nortel Compact 3 X 8
Nortel Call Pilot
Nortel Startalk Flash, Flash

Nortel M7310
Nortel M7324
Nortel T7316
Nortel IP Phones
Nortel Conference Phones