IP OFFICE TECHS                                 800.204.0992

Onsite Service & Support for Nortel Phone Systems in Wisconsin and Illinois -  remote support everywhere

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FIRST TIME CUSTOMERS

PLEASE FILL OUT OUR NEW CUSTOMER FORM


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We will need this filled in before we can discuss servicing your Nortel needs, it provides us with a background so we can better serve you and be ready for your questions! 


HAVE A PLAN IN THE EVENT OF SYSTEM FAILURE

We do not charge for quoting you a replacement system (in a couple of different ways) for your Nortel, its good to have a plan in place. We can also pre-survey your system so we know the names of extensions and other settings, thus speeding up the process if we ever get the call from you that your phones have gone dark.


REPLACE THAT FAILING NORTEL MAIN SYSTEM CABINET AND USE YOUR EXISTING PHONES - SAVE!!

Did you know you could leverage the cost of your existing Nortel phones towards a new or gently used Avaya IP Office System?  This is the preferred method of getting into the world of Voice over IP. New features such as full Caller ID at all phones, voicemail to email, and many more features are part of this offer!   Click here for details


FACEBOOK

We are excited to present to you our Facebook page, which we will keep current with whats happening in our techscape, please feel free to join in on the discussion!

facebook.com/ipofficetechs



Updated 12-20-17



Option 11 and Legacy Nortel Support in Charlotte NC


For Local Support and Service call us at 704-729-7630


IP Office Techs is pleased to offer onsite support in the Charlotte and surrounding areas on all Nortel and Norstar products including the Option series used by hospitals, financial institutions, and other Enterprise class companies. We have Nortel trained technicians ready to service your system and keep it running for years to come. Fast service within a 90 mile radius of Charlotte NC.  Other metro areas and states are covered, call for information on service in your area!  We also offer Nationwide support plans for maintenance of all Nortel Systems. 


We work on:

  • Nortel Option 11C
  • Nortel Option 11
  • Nortel Option 61C
  • Nortel Option 61
  • Nortel Option 81C
  • Nortel Option 81
  • Meridian Mail
  • Nortel CallPilot
  • Nortel CallPilot Mini
  • Nortel Symposium
  • Nortel SL100
  • Nortel Communication Server 1000E (CS1000E)
  • Nortel Contact Center Management Server (CCMS)
  • Nortel Contact Center Express (CCE)
  • Nortel Contact Center Toolkit (CCT)
  • Nortel Integrated Call Director (ICD)
  • Nortel Integrated Conference Bridge (ICB)


We also work on other Nortel Norstar Systems such as:

  • Meridian
  • Nortel BCM 50
  • Nortel BCM 200
  • Nortel BCM 400
  • Nortel BCM 450
  • Nortel Norstar
  • Modular ICS
  • Compact ICS
  • Nortel MICS
  • Nortel CICS
  • 3 X 8
  • 6 X 16
  • 8 X 24


Services Include:

  • Moves Adds and Changes (MAC)
  • Staff Augmentation (to cover your telcom person for vacation etc)
  • Local and Remote Programming and Troubleshooting
  • Fault Isolation and Repair
  • Upgrades and Expansions
  • Feature Reviews
  • Contingency Planning


Call for fast and focused Nortel support at 704-729-7630