NORTEL-SERVICE.COM and IP OFFICE TECHS

Providing Service and Support for Nortel Phone Systems in Wisconsin and Northern Illinois         (800) 204-0992

Like our Facebook Page!


FIRST TIME CUSTOMERS



PLEASE FILL OUT OUR NEW CUSTOMER FORM


Click Here


We will need this filled in before we can discuss servicing your Nortel needs, it provides us with a background so we can better serve you and be ready for your questions! 


FACEBOOK


We are excited to present to you our Facebook page, which we will keep current with whats happening in our techscape, please feel free to join in on the discussion!


facebook.com/ipofficetechs



CONCERNED THAT YOUR NORTEL SYSTEM IS GETTING OLD?


Parts are getting harder to find  but we still have most of what you need to keep going.  The systems are still quite reliable and have served businesses well for years.  


One area of concern is that if you have a BCM 50 or other BCM series, is that they run off a hard drive, which is failing after so many years running 24 x 7. Like PC hard drives, when they fail, the phone system becomes partially or fully inoperative.  We can help with a plan on how to restore business phone service quickly.


It is imperative that a backup is made of the configuration and license files, we provide a service to do this, call for details!  800-204-0992


Updated 7-3-17



Option 11 and Legacy Nortel Support in Charlotte NC


For Local Support and Service call us at 704-729-7630


IP Office Techs is pleased to offer onsite support in the Charlotte and surrounding areas on all Nortel and Norstar products including the Option series used by hospitals, financial institutions, and other Enterprise class companies. We have Nortel trained technicians ready to service your system and keep it running for years to come. Fast service within a 90 mile radius of Charlotte NC.  Other metro areas and states are covered, call for information on service in your area!  We also offer Nationwide support plans for maintenance of all Nortel Systems. 


We work on:

  • Nortel Option 11C
  • Nortel Option 11
  • Nortel Option 61C
  • Nortel Option 61
  • Nortel Option 81C
  • Nortel Option 81
  • Meridian Mail
  • Nortel CallPilot
  • Nortel CallPilot Mini
  • Nortel Symposium
  • Nortel SL100
  • Nortel Communication Server 1000E (CS1000E)
  • Nortel Contact Center Management Server (CCMS)
  • Nortel Contact Center Express (CCE)
  • Nortel Contact Center Toolkit (CCT)
  • Nortel Integrated Call Director (ICD)
  • Nortel Integrated Conference Bridge (ICB)


We also work on other Nortel Norstar Systems such as:

  • Meridian
  • Nortel BCM 50
  • Nortel BCM 200
  • Nortel BCM 400
  • Nortel BCM 450
  • Nortel Norstar
  • Modular ICS
  • Compact ICS
  • Nortel MICS
  • Nortel CICS
  • 3 X 8
  • 6 X 16
  • 8 X 24


Services Include:

  • Moves Adds and Changes (MAC)
  • Staff Augmentation (to cover your telcom person for vacation etc)
  • Local and Remote Programming and Troubleshooting
  • Fault Isolation and Repair
  • Upgrades and Expansions
  • Feature Reviews
  • Contingency Planning


Call for fast and focused Nortel support at 704-729-7630