Nortel is no longer in business since 2005 or so, and no new replacement parts are being made. A need was apparent for a company that can still service, program, and support these long lasting systems and provide available parts when needed.
To fill this need, IP Office Techs has been helping customers and techs with their Nortel Phone Systems since 2005. We can provide onsite service in most of Wisconsin. For other states, we can help you remotely or provide a Concierge Service to help you find an onsite technician. We can also work with this person if they are not famialiar with Nortel as long as they have a general knowledge of wired phone systems.
If you are locked out of your voicemail, we can help with that too, however an administrator or office manager from your business will need to call, we also require a small amount payable with credit card to reset the password as this involves multiple steps.
If you are concerned about parts, many are still available. Some licenses and replacement options are no longer stocked, but most phone models still are. There are often alternative models of reconditioned Nortel main control units (PBXs) that can by substituted for certain situations and configurations. Call us for details on replacement parts.
To use any of our services, please fill in our New Customer Form . It is a an easy to complete Google-based form with multiple choice options and photos of Nortel gear. Just click on the photos of the components you have. The form should take less than 5 minutes. Shortly after your form is submitted, one of our techs will call you back to discuss your needs, and the best way to proceed.
Consider an upgraded replacement system...
We have a do-it-yourself plan for replacing your Nortel phone system into a modern VoIP phone system with full caller ID, color screen, auto attendant, and many more features than your current system. And best of all, we have made it plug and play! You simply unplug a large cable from the Nortel, plug it into our adapter cable, and then plug the other end into the new PBX (main controller). The phones are installed inline with your current PC's. There are options for phone locations where there are no network jacks. Herie's a sample of what the phones look like. Quite a difference? All we need is the number of phones and lines and you can get a quote. This system runs on Asterisk and Linux, so there are NO LICENCE OR MONTHLY FEES! And the cost are VERY reasonable. Call us at 800.204.0992 for a quote. The cost of phone systems has come down, just like PC's AND you get a lot more features. It's time for an upgrade! Ask about our Grandstream PBX Nortel Migration when calling. Systems range from a few phones to 200. Larger emterprise systems up to 2000 users.
We Support the Following Nortel Systems
CS1000E and Adjuncts
Norstar Compact ICS
Norstar Modular ICS
Nortel BCM 50
Nortel BCM 400
Nortel BCM 450
Nortel Compact 8 X 24
Nortel Compact 6 X16
Nortel Compact 3 X 8
Nortel Call Pilot
Nortel Startalk Flash, Flash
Nortel Application Module
Contact Center Server CCMS
Nortel IP Phones
Nortel Conference Phones
Contact Center Express